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Store Policy

Customer Care

Dear valued customer,


We at Askaneli Delicacies are committed to providing you with the best possible shopping experience. We understand that grocery shopping can be time-consuming and stressful, which is why we strive to make it as easy and convenient as possible for you.

Our online store offers a wide variety of high-quality products, producing by our hand. You can browse our selection and place your order from the comfort of your own home, and we'll deliver it straight to your doorstep.

We take pride in our commitment to customer service, and we're here to help you with any questions or concerns you may have. Our customer care team is available 24/7 to assist you with anything from product recommendations to order tracking and delivery information.

If you have any issues with your order, please don't hesitate to contact us. We'll do everything in our power to resolve the issue as quickly and efficiently as possible. We want you to be completely satisfied with your shopping experience with us, and we'll go above and beyond to make sure that happens.

Thank you for choosing Askaneli Delicacies for your grocery needs. We appreciate your business and look forward to serving you again!

Privacy & Safety

At Askaneli Delicacies , we take your privacy and safety seriously. We understand that your personal information and payment details are sensitive and must be handled with care. Therefore, we have established the following privacy and safety rules to ensure that your online shopping experience with us is safe and secure:

1. Protection of personal information: We collect only the information necessary to process your orders and provide excellent customer service. We do not share your personal information with any third-party without your consent.

2. Secure payment: We use secure payment methods and encryption technology to protect your payment information. We never store your payment details on our servers, and we use trusted third-party payment processors to ensure the highest level of security.

3. Safe and secure website: Our website is secured with SSL encryption technology, which ensures that all data transferred between your browser and our servers is encrypted and protected from unauthorized access.

4. Password protection: We require strong passwords and recommend that you never share your login information with anyone. We also recommend that you change your password regularly to keep your account safe.

5. Phishing prevention: We will never ask you to provide personal information or payment details by email or phone. If you receive any suspicious emails or calls, please contact our customer care team immediately.

6. Compliance with laws and regulations: We comply with all applicable data protection laws and regulations to ensure that your personal information is handled lawfully and ethically.

At Askaneli Delicacies , we are committed to providing you with a safe and secure online shopping experience. If you have any questions or concerns about our privacy and safety rules, please do not hesitate to contact our customer care team.

Payment Methods

- Credit / Debit Cards

- Offline Payments

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